Reference

pro88 Terms & Conditions for Your Account

pro88 Terms & Conditions explain how you open, use and protect your account, including phone verification, wallet records and access from mobile or desktop.

Account accessWallet recordsPhone verificationLocal law applies
pro88 pro88 Terms & Conditions for Your Account
POLICY HELP

Check Support Paths for Terms Questions

A clear support path helps when a Terms & Conditions clause affects your account or wallet status. We ask you to include the account phone number, the relevant policy topic and any payment receipt reference. From Bandung or elsewhere in Indonesia, open the account support route first; if the question concerns a deposit or withdrawal, use the cashier-linked path so our team can check the correct record.

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Account access

If phone verification or a login step prevents access to the policy, contact support through the account route and include the exact message shown on your device.

Wallet status

For a Terms & Conditions question involving DANA, OVO, GoPay or QRIS, send the payment receipt reference through the cashier support path.

Policy changes

To ask about a clause or request a wording clarification, quote the section heading and account phone number so we can respond to the right record.

ACCOUNT SAFEGUARDS

Browse How We Handle Policy Records

Terms & Conditions work alongside practical account controls rather than replacing them. We use the details connected to your account to apply phone verification, match payment status and protect access across supported…

Account details

We use the phone number and account details you submit to apply the account rules, complete access checks and connect a question to the correct policy record.

Cookies

Cookies may keep your session and policy pages working between login steps. Your browser settings can affect this behaviour on mobile or desktop.

Login protection

Keep your password and phone access private. If you suspect another person used the account, contact the account support route before using the cashier.

Payment records

A DANA, QRIS, bank transfer or virtual account receipt helps us match a transaction status to the Terms & Conditions question you send.

Retention

Our policy explains why account and transaction records may remain for operational, dispute or legal needs, even after you stop using the account.

Change requests

To request a correction, quote the affected account field and policy section through support. We may ask for an account step to confirm the request is yours.

Find Answers About Terms & Conditions

These Terms & Conditions answers address the account questions Indonesian customers commonly ask before opening an account. If your situation is not covered, send the clause or cashier reference through support; where access or eligibility is discussed, it depends on local law.

You can open the Terms & Conditions from the policy link before account access and return to it from the account area. Read the current wording before completing phone verification or using the cashier.

The policy requires accurate account details and a phone verification step before access. Keep the phone connected to you, because support may use the account record to confirm a policy request.

Yes. The Terms & Conditions cover payment status and cashier instructions for DANA, QRIS, OVO, GoPay, bank transfer and virtual account routes. Keep your receipt if a status needs checking.

The policy applies when you open your account on mobile or desktop. Browser cookies, phone verification and local access rules can affect the session, and access depends on local law.

Do not continue with the affected account step until you have asked support for clarification. Quote the section heading and your account phone number so we can address the specific clause.

Send the request through the account support route and name the field that needs correction. We may ask for a verification step before changing details connected with access or payment records.

The policy may be updated when operational or legal requirements change. We will present the current wording through the policy access point, so check it again before a new account or cashier step.